Privacy Policy
MuseLink Media ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our online platform and use our services. This privacy policy explains how we collect, use, disclose, and safeguard information when you access our site or utilize our services related to Artist Media Strategy, Interview Coordination, Press Release Writing, Media Training for Artists, Publicity Campaigns, Artist Branding Support, and Content Creation for Media Outlets.
Information We Collect
We collect various types of information when you interact with our site or services. This may include:
Information you provide directly: This includes personal data you submit when contacting us, signing up for services, filling out forms, or communicating with us. This might include your name, contact details, and information about your specific service needs or projects.
Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage. This can include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how our site is used and improve its functionality.
Information from other sources: We may receive information about you from third parties in connection with the services we provide, such as information necessary to coordinate media activities or manage publicity campaigns, always in accordance with applicable laws.
How We Use Your Information
We use the information we collect for various purposes, primarily to provide and improve our services, operate our business, and communicate with you. Specific uses include:
Providing, operating, and maintaining our services.
Processing transactions and managing your account.
Responding to your inquiries and providing customer support.
Personalizing your experience on our site.
Understanding how users access and use our services to improve features and functionality.
Developing new services and features.
Sending you administrative information, such as service updates and policy changes.
Communicating with you about our services and related content that may be of interest, in accordance with your preferences and applicable law.
Protecting our rights and interests, and ensuring the security of our site and services.
Complying with legal obligations.
Legal Basis for Processing
We process your personal data based on several legal grounds:
Performance of a contract: When processing is necessary for the performance of a contract for services with you or to take steps at your request before entering into such a contract.
Legitimate interests: When processing is necessary for our legitimate interests, such as improving our services, marketing to potential clients (where allowed by law), preventing fraud, and ensuring the security of our operations, provided these interests are not overridden by your data protection rights.
Consent: Where required by law, we may process your data based on your explicit consent, which you may withdraw at any time.
Legal obligations: When processing is necessary to comply with applicable laws and regulations.
Disclosure of Your Information
We may disclose your information to third parties in certain circumstances:
Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include service providers for hosting, data analysis, email delivery, and customer service. We share only the minimum information necessary for them to perform their specific functions and require them to protect your data in accordance with applicable data protection laws.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users of the service or the public.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as part of that transaction.
With Your Consent: We may disclose your personal information for any other purpose with your specific consent.
We do not sell your personal information to third parties.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, typically for the duration of our relationship with you and for a reasonable period thereafter to fulfill any legal or reporting requirements. The criteria used to determine the retention periods include the length of your relationship with us, the nature of the data, the purposes for which it was collected, and our legal and business needs.
Data Security
We implement technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise that unauthorized third parties will never be able to defeat our security measures.
Your Data Protection Rights
Depending on your location and applicable law, particularly under the General Data Protection Regulation (GDPR), you may have certain rights regarding your personal data:
The right to access the personal data we hold about you.
The right to request rectification of inaccurate or incomplete data.
The right to request erasure of your personal data under certain conditions.
The right to request restriction of processing your personal data under certain conditions.
The right to object to the processing of your personal data under certain conditions.
The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
The right to withdraw consent at any time where processing is based on your consent.
The right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience and analyze usage. You have choices regarding the use of cookies, which you can typically manage through your browser settings.
Third-Party Links
Our site may contain links to third-party websites or services. This privacy policy applies only to our online platform and services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verifiable parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post the updated policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you may contact us at:
MuseLink Media
424 Teheran-ro, 7th Floor
Seoul, Seoul 06181
South Korea